REP LEAGUE Subscription & Refund Policy

DRAFT – NOT LEGAL ADVICE. This is a working draft prepared for Tyson Miller's review. It must be reviewed and finalized by a qualified lawyer before it is published or relied on. Items in [brackets] are placeholders or open decisions.

Effective date: [Effective date] Last updated: [Last updated date]

This policy explains how REP LEAGUE Pro billing, cancellations, and refunds work. It's part of our Terms of Service.

1. Pro prices at a glance

Prices in the Apple App Store and Google Play may differ by country and may include or add local taxes. Subscriptions renew automatically until you cancel.

2. Free trial

• New Pro subscribers may get a 7-day free trial, limited to one per person.
• You'll be charged the plan price when the trial ends unless you cancel at least 24 hours before it ends.
• We'll send you a reminder before your first charge.
• If you cancel during the trial, you won't be charged.

3. Founding tester pass (no charge, no surprises)

• During testing, everyone has full Pro for free — no payment.
• Once paid plans go live, each tester's 30-day free Founding Pro period starts at that tester's own first sign-in after paid plans go live and ends exactly 30 days later. Example: first sign-in on March 3 → pass ends April 2.
• The app shows "Founding Pro: X days left" and your end date on your Bib/account screen.
• We don't collect a payment method for the pass, and it is never charged automatically. When it ends, you drop to Free and keep all your posts, results, points, and history — unless you choose to subscribe.
• Founding price: until your own pass ends, you can subscribe at $2.99/month or $24.99/year. That price stays locked as long as your subscription stays active without lapsing. If it lapses, regular prices apply if you re-subscribe.
• Lifetime Pro: testers who posted in at least 3 different weeks during testing get Lifetime Pro at no cost, for the life of the Service (revocable only for Terms violations).
• The pass and Lifetime Pro have no cash value, can't be transferred, and aren't refundable or exchangeable for money (since nothing is paid).
• A founding-price subscription is a normal paid subscription: the cancellation and refund rules below apply to it.

4. How to cancel

• Canceling stops future renewals. You keep Pro until the end of the period you already paid for.
• Deleting the app or your account does not cancel an App Store or Google Play subscription — cancel in the store too.
• When Pro ends, you move to Free and keep everything; Pro-only views are hidden until you upgrade again.

5. Refunds for web purchases (paid through our website)

[DECISION FOR TYSON — choose and confirm the exact window. Suggested draft:]

• [7]-day refund window: You can request a full refund within [7] days of your first charge (including the first charge after a free trial) or within [7] days of an annual renewal charge, as long as Pro hasn't been [heavily used — define, e.g., "used to create private leagues or upload more than X HD videos" / remove this condition].
• Otherwise, no partial-period refunds. Canceling stops the next renewal, and you keep Pro until the period ends.
• To request: email [Contact email] from your account email with the date of the charge. We aim to respond within [5] business days. Approved refunds go back to the original payment method; your bank may take 5–10 business days to show it.
• If we refund a charge, Pro access for that period ends.

EU / UK and other legal rights

If you live in the EU, UK, or another place that gives consumers a 14-day right of withdrawal for digital services, you have that right for web purchases. When you subscribe, you ask us to start Pro immediately and acknowledge that [DECISION FOR LAWYER: you may lose the right of withdrawal once the service has been fully provided / you'll receive a proportionate refund for the unused portion if you withdraw within 14 days]. We'll always honor refunds and rights required by law, and nothing in this policy limits your statutory rights.

6. Refunds for App Store and Google Play purchases

We can't issue refunds for purchases made through Apple or Google — they process the payment and control refunds.

• Apple App Store: request a refund at reportaproblem.apple.com, per Apple's policies.
• Google Play: use Google Play's refund process (Google Play → Order history, or Google's refund request page). Google may offer a self-serve refund within about 48 hours of purchase; after that, you can request one through Google Play or contact us at [Contact email] and we'll help where Google allows developers to issue refunds.

7. Price changes

We may change Pro prices. We'll give you advance notice (at least [30] days, or longer if required by law or app-store rules) before a new price applies to your subscription, and you can cancel before it does. Apple and Google may also ask you to agree to certain price increases. Founding prices stay locked as long as your subscription stays active without lapsing.

8. Chargebacks and payment problems

• If a payment fails, the store or our payment provider may retry. If it still fails, your account moves to Free (you keep everything).
• Please contact us at [Contact email] before filing a chargeback — we can usually fix things faster. If a chargeback is filed, we may pause Pro on the account while it's resolved. Fraudulent chargebacks may lead to account suspension under our Terms.

9. If we end the Service or your account

• If we discontinue the Service, [DECISION FOR TYSON: we'll refund unused prepaid web subscription time on a pro-rata basis / other].
• If we terminate your account for violating the Terms, refunds are not provided except where required by law.

10. Contact

Questions about billing or refunds: [Company legal name] [Mailing address] Email: [Contact email]